The difference between WhatsApp and WhatsApp Business is what information is shown to the people you're communicating with. But when the volume of messages on WhatsApp increases and your team grows, you may need to start using the WhatsApp Business API. ![]() If you run a company with one or two people, you probably won't get too many messages anyway. ![]() The app includes features such as business profile, messaging tools, landline/fixed number support, and the ability to run both WhatsApp Messenger and WhatsApp Business on the same phone.īoth the WhatsApp Business application and the options to use WhatsApp Business on your phone work perfectly fine for small businesses. It allows businesses to have a business presence on WhatsApp and helps them grow their business. WhatsApp Business is a tool designed for businesses to communicate with their customers more efficiently.
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